Scuba Repair FAQ

I live far away and need you to fix my gear: how does this work?


Please print and fill out our repair form.  Include your completed repair form in the box, then send your gear to our store at 4965 S Fort Apache Rd Suite 104, Las Vegas, NV 89148.

IF YOU DO NOT SEND US THE FORM, WE WILL NOT SERVICE YOUR GEAR, AND WE WILL CHARGE YOU FOR RETURN SHIPPING.

We are not responsible for any damage during shipping.

Do I have to pay for shipping?

Yes, but only when shipping to our store.  We provide free return shipping on all repairs.

Are there issues you won’t service?

There are some products we do not service due to lack of parts, age, & other reasons. Do feel free to call, email, or chat with us to ensure that your issue is serviceable before sending it in.

How do I pay?

When we're done with your repair, we will contact you with the final amount due, and you can pay online via PayPal.

 

How long does a repair take?

Most scuba repairs are started immediately when we receive the gear. Unless there is a severe issue, all repairs are usually done within 7 business days.  Feel free to call, email, or chat with us to see how long your particular issue will take to fix.

I bought scuba gear from Stone Sports, how do I get free repairs?

In order to qualify for free scuba gear service, you must:

- Buy your scuba gear from Stone Sports

- Register your product with the manufacturer (Atomic, AquaLung, TUSA, etc). If you need help with this, contact us and we will guide you through the process.

Follow the instructions at the top of the page when sending in your gear, but also include proof of purchase (receipt, invoice) in the box.

You may receive free service for 5 years from the date of purchase.  We will follow all manufacturer specific guidelines while repairing your gear, be it a TUSA BCD or Atomic regulator.

I bought my scuba gear somewhere else, can you still repair it?

Yes, but you will have to pay for service and labor.  All pricing is available here.  Return shipping is free.

Which brands do you service?

We Stock Parts For:

Mares

Atomic

IDI
Apollo

Prosub

Dive Rite

Oceanic

Sherwood

US Divers

TUSA

Aquavit

Advanced Diving Products

Scubapro

Genesis

Zeagle

Beuchat

AquaLung

SeaQuest

Hollis

OMS

Spare Air

Dacor

Diveator AGA Masks

Aeris

FREE SHIPPING WITHIN THE U.S.